What they care about is who is going to pay them the most for your information, not who is the best fit for you.
They have little control over the individual drivers that walk in your office, the training the drivers take, background checks of those drivers or the safety of the trucks and equipment that haul your waste. The way they make their money is by charging you more than a local hauler will charge them. When you do not control the routes or drivers you can see where customer service could become an issue and billings, one company charging another waiting on one bill, so you can make another bill. Now you have two companies making profits from your one bill.
A hauler is a medical waste company that hauls medical waste from your facility to another facility that destroys the waste. A lot of companies in the medical waste industry are haulers. They do not treat the waste or sometimes even store the waste. They simply pick it up from you and take it to another company to destroy. The process gets done but you still have two companies making money from your one bill.
This type of company has invested the most in their business to take care of your business. They have identified the process points and built infrastructure around taking care of your service. They directly hire and train the drivers, they buy and equip the trucks to safely haul your medical waste, they control the routes to be cost-effective and ecofriendly, they own processing plants that treat your medical waste. They can do it all from start to finish because they invested in you, the customer.
Parent page – Medical Waste Disposal
When it comes to choosing a medical waste management company, it is important to understand that there are four basic types of medical waste companies. And more importantly, to understand what type of company you are speaking with. Ask Questions get to know the company. We have identified some basic questions that will help you make a choice.
Most lead generators do not care about your needs or service, all they are trying to do is get as much money as they can and sell your information to the highest bidder.
There are a couple of questions you can ask, to determine if you are dealing with a lead generator.
A Red Flag here is they will directly or in-directly hand you off to another company for the service quote.
How a broker works is, they will sign you up on their contract and then pay another company to service your account. They make their money on the skinny or in-between of what they pay the company that services your account and what they charge you.
Ask these two questions to see if you are speaking with a broker.
A Red Flag here is the company you sign the contract with will not service your account.
A medical waste hauler is where most companies fall in this industry. This is the first type of company that services your account and holds your contract, although they can and do haul for brokers. In the broker case, they would only haul your medical waste but not hold your contract for service.
To determine if you are speaking with a medical waste hauler, ask them this question.
If they say no or they take it to another company for treatment, then you are working with a hauler. They haul the waste from point A to Point B. The disadvantage of working with a hauler over a true medical waste management company is the hauler must pay another company to destroy your waste. Now, you have two companies making money off your one bill.
A medical waste management company will have the most invested in their company, in order to service your company. Some think this might be the most expensive option, but it is not, in fact you will often find it is the cheaper option because they do not have to pay any other companies to service your waste.
To determine if you are speaking with a true medical waste management company ask these three questions.
If they answer Yes to all three questions, then you are with a true medical waste management company.
Parent page – Medical Waste Disposal
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