What You Should Consider When Hiring an Information Destruction Firm. Cyber criminals will go to any lengths to steal personal and proprietary information and they look for the path of least resistance to accomplish their illicit actions. One of the easiest ways to get data is through devices and documents that are freely given or thrown away. Many individuals and companies are ill-informed on the correct methods of destruction and the price that they pay can destroy a company and their reputation. Hiring a professional information destruction firm is the single best way to assure that no personal or business information is stolen. There are a few things to look for when considering hiring a data destruction firm.
There are a variety of state and federal laws that govern certain types of personal and company information. Depending upon the type of business that a client is in, the best information destruction organizations will be aware of each of these requirements and conduct destruction according to the details of compliancy. A data destruction company will also be up to date on all of the newest technology types and formats so that they can offer both advice and services to the clients.
The National Association of Information Destruction (NAID) offers a certification that is incredibly rigorous. Those that receive the certification are experienced and trained in managing the end of life technology devices with the highest standards of the industry. In addition, the certification process requires that the individual(s) and/or company comply with a series of requirements including: secured facilities and trucks, background checks, and written procedure documentation for all of their services procedures. However, getting an NAID certificate isn’t the end of the demands. Companies that have an NAID AAA certification will be subjected to unannounced audits as part of their credibility proof. Any data destruction company that you consider hiring should be NAID certified. This certificate adds a level of credibility and trustworthiness that a customer will want for a business to handle the destruction of their personal and proprietary data.
Every organization has unique needs, technologies, people, and requirements. A good data destruction company will offer options that can match what a company needs today and be flexible enough to change as a company changes. Conferring with the client on a regular basis to assure that they are taking care of data destruction isn’t just good customer service, it demonstrates that they are keeping up with potential alterations that a client will use.
Companies that specialize in all types of information shredding/destruction should have plans that offer redundancy in the event that the initial data destruction wasn’t successful. There are a variety of reasons why a first attempt of destruction may fail and they can include anything from staff that call in sick to vehicles that have broken down. The best data destruction companies have a detailed contingency plan for every potential event such as alternate standby vehicles and employees/drivers.
Customer support for the better data destruction companies includes a myriad of topics. The protection of your personal and proprietary information is a priority and a data destruction company should demonstrate that they take it seriously. What this translates to is that they should confer with the customer on a regular basis to get a status update, have staff available real time during business hours and if a message is left they should respond promptly.
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